Frequently Asked Questions

What are the benefits of having my prescriptions filled at Brown University Health Pharmacy?

We offer convenient, fast, professional service that also saves you a stop on the way home so you can begin the recovery process sooner. Our onsite pharmacists are available to answer any questions you have about your medication before you leave. We will ensure that you are taking the right medication and the right dose at the right time. Brown University Health Pharmacy is competitively priced and accepts most insurance plans.

How long will I have to wait for my prescriptions?

When providing bedside service, we begin processing your prescriptions as soon as we receive them from your physician. Your prescription(s) will be delivered to your bedside before you leave the hospital. You also have the option of picking up your prescription(s) at Brown University Health Pharmacy. See Brown University Health Pharmacy locations »

Once I have my prescriptions filled, how do I get my refills?

We know it may not be convenient for you to come back to the hospital for your refills. With Brown University Health Pharmacy’s automated refill line, you can call in your refills any time, day or night. Our staff will process your refills, package the order discreetly, and ship to your home free of charge. Shipping of prescriptions is coordinated so that you do not run out of medication. Orders will arrive at your home on the earliest possible shipping schedule.

Order prescription refills by phone

Will my discharge prescriptions go on my hospital bill or are they separate?

Your discharge prescriptions filled at Brown University Health Pharmacy are separate from your hospital bill. We will bill your prescription insurance first and you will be responsible for any co-pays upon receipt of the medications.

How do I transfer my prescription to Brown University Health Pharmacy?

Brown University Health Pharmacy will do it for you. You can bring a current prescription container to Brown University Health Pharmacy or call Brown University Health Pharmacy at 401-444-4909 (Rhode Island Hospital), 401-793-5500 (The Miriam Hospital), 401-845-1100 (Newport Hospital),401-606-8030 (Brown University Health Pharmacy at Corliss Street, Providence) or 401-444-9909 (Brown University Health Specialty Pharmacy) with your prescription and pharmacy information. The staff will take it from there.

Pharmacy