On your behalf, Brown University Health will verify your coverage before your visit and bill your insurance company directly for the services we provide. Once we have heard back from your insurance provider, we’ll send you a statement that details the remaining balance.
You will receive an Explanation of Benefits from your insurance company that lists the services provided by Brown University Health, the amount billed, any insurance payments made, and the balance you owe.
Please make sure to bring your health insurance card to your visit. If you are not the subscriber of the insurance covering your services, we will need the date of birth and Social Security number of the policy holder.
If your information has changed since your last visit, please let our team members know so that we can update our records.
Most insurance plans require that you make a co-payment at the time you receive medical services. Typically, besides your co-payment, you may be responsible for any unpaid amount not satisfied by your insurance plan.
If you have questions about your plan benefits, please contact your insurance provider.
Brown University Health is dedicated to making the billing process as easy and transparent as possible. Our dedicated customer service representatives are happy to answer any questions you have.
We’re here to help make sure you receive the full benefits of your insurance coverage. For billing questions, please contact us at 1-800-884-6966 from 8 a.m. to 4:30 p.m. Monday through Friday.
